At Bespoke Inc., we have launched our latest service, “BeAssist”! In BeAssist, we combine our expertise in emergency communication and the tourism industry, to bring our chatbot technology (which is used by governments and municipalities globally) to help your local businesses drive sales and provide automated responses 24/7 to their customer’s questions. Businesses can create their own chatbot in 3 simple steps to begin to recover more quickly from the effects of the COVID-19 crisis:
With BeAssist, customers of small businesses can quickly and easily…
No company can sustain itself without loyal customers because it’s the customers that drive the business forward. It’s undeniable that customer feedback is one of the most valuable insights for a business. Insights can lead to improved strategies designed to retain customers, allowing them to have access to a platform to voice their opinions.
Sadly, a majority of unhappy customers go unheard by businesses. 96% of unhappy customers will not vocalize their complaints, but then 91% of them will simply leave and never return.
Bebot has been an integral part of Hotel New Otani’s operations since 2018 and has smoothed out hotel operations while providing guests with a better and more relaxing experience. With a chatbot, a hotel can automate simple requests such as directions, restaurant hours, check-out times and more that shouldn’t be taking up hotel staff time— all while helping to collect previously unknown, valuable guest insights.
Using Bebot for guests makes good sense for many reasons: people like to text, it’s easy and quick; our advanced travel-focused natural language processing removes cumbersome language barriers, and they can ask questions wherever…
AI solutions for real-time customer engagement and measurement