Bespoke will be showcasing its AI chatbot “Bebot” which is widely used nationwide, at the “2nd Government & Public Sector DX Exhibition”

Bespoke Inc.
2 min readJun 22, 2022

Representative Director and CEO of Bespoke, Akemi Tsunagawa, will be attending with their own booth at the 2nd Municipal DX exhibition at Tokyo Big Sight from Wednesday, June 29th to Friday, July 1st, 2022.

Every year, large typhoons, disasters, and most recently, global epidemics have impacted our daily lives. Providing accurate information within an ever-expanding world, Bebot employs AI engineers all over the world and has been developing its own AI technology since 2015.

Bebot began in the hospitality field as an AI chatbot that would deliver “safety and security”, and since 2019, has expanded beyond tourism. Now, Bebot chatbot feature is being introduced as a tool for online assistants for city halls, institutional guidance, and crisis management both domestically and internationally.

The company has grown rapidly since its beginnings and has recently been selected for a government-funded start-up development support program called J-Startup. Additionally, Bespoke’s Akemi Tsunagawa has participated in the government’s Temporary Digital Administration Investigation Committee, as part of efforts to promote digital transformation (DX) in national and local government.

At this year’s exhibition, a QR code will be available in Bespoke’s booth for visitors to experience a demonstration of the actual functions of Bebot!

For more information, check here →

■Outline of the 2nd Municipal DX Exhibition

Session date: June 29th (Wednesday)~July 1st (Friday) 2022

Conference time:10:00 a.m.〜6:00 p.m.

Venue/Booth number: Tokyo Big Sight, East Hall 6, Booth №24 -35

■About Bespoke

BEBOT is a chatbot that is used as a DX Solution by local governments and companies alike. Using Bebot, you can automate multilingual responses to emergencies, such as epidemics and disasters, and automate the response to inquiries at the point of contact. Bebot is used by local governments, government agencies, international airports, etc. in Japan and overseas as a 24-hour customer service desk. Additionally, the bot can answer real-time questions in foreign languages that arise during emergencies such as typhoons, earthquakes, and other disasters.

■ Our Clients

JNTO (Japan National Tourism Organization), Narita International Airport, JR East Japan, Tokyo Metro, Fuji Kyuko, Sendai International Airport, Star Alliance (German Headquarters), Tampa international airport (Florida), Vienna International Airport, Mie Prefecture, Toyama City, Nanto City, Taketomi Town, Aso City, Awa Bank, Hotel New Otani, Tokyo Station Hotel, and many more.

■Company Profile

Company name: BESPOKE

CEO: Akemi Tsunagawa

Address: 2–21–1, Shibuya, Shibuya-ku, Tokyo Shibuya Hikarie 8F

Established: October 2015

Business Content: Development and operation of DX solutions.




Contact person: Asako Yamada

TEL: 090–4410–6803




Bespoke Inc.

AI solutions for real-time customer engagement and measurement